By use of this web site you agree to be bound by these terms and conditions and any other terms and conditions that may be posted from time to time on this web site. By using the Mystical Earth website, you attest that you are not working directly or indirectly for any government or private agency with the purpose of misusing an individuals right to seek information and do personal research. If you do not agree with any part of these terms and conditions you may not use this web site.

Terms and conditions of sale

All orders received by Mystical Earth must be paid in full prior to dispatch of order

You agree that you are of the age 18 years or older when purchasing E-cigarettes or E-Liquid.

Products and prices may change without notice. Mystical Earth reserves the right to invoice goods at the current ruling price.

GST. Prices shown include 10% Goods and Services Tax applicable within Australia unless goods are exempt.

Shipping: $10.50 including GST applies to Melbourne Metro area only, $19.50 including GST for outer metro and country Victoria. For interstate/international orders, please contact us at shipping@mysticalearth.com.au for delivery prices.

Returns. Mystical Earth will not provide returns for goods that are not faulty.  Goods will only be accepted for returns if Mystical Earth is notified of a fault with the product within 7 days of receipt of goods. Customer will be liable for all shipping fees and charges.

Disclaimer

The information on this website is not intended to diagnose or treat any health condition but is intended to help individuals make informed decisions about natural health. Mystical Earth does not give, or declare to give, any medical advice and is not qualified to do so. A licensed physician or qualified professional aroma therapist should always be consulted before undertaking any alternative therapy. We accept no liability for any incident arising from the use, or misuse of our products. These products (excluding Rescue Remedy) are not intended for internal or therapeutic use. The use of Essential Oils is not recommended for pregnant women. The use of Clary Sage Essential Oil is not recommended for use by epileptics. The use of Lavender Essential Oil is not recommended for use by Diabetics. The products shown on this site are for display purposes only, actual colors may vary from those shown.

Privacy and security

Mystical Earth does not provide, sell, trade, rent or disclose any details about its customers, potential customers or customer database to third parties other than name and postal address to our distribution agents for delivery of customer products. To ensure privacy, your credit card number is NOT kept in our system. Personal information is treated with complete confidentiality.

Personal information means any information we hold about you from which we can determine your identity and perform a transaction with you. We will only collect personal information from you to the extent that it is reasonably necessary to provide products or services to you. By using this web site you consent to Mystical Earth collecting, storing, using, maintaining and disclosing your personal information to the extent that it is reasonably necessary for us to provide our products and services to you.

The type of personal information we may collect from you for these purposes includes name, mailing address, email address, telephone number and credit card type and number. The personal information we may collect from you would generally fall within reasonable expectations and allows Mystical Earth to provide a workable and efficient service to you.

It is up to you, the customer to take reasonable steps to make sure that any and all personal information collected is accurate and complete. If you discover that any personal information that we hold about you is inaccurate, incomplete or out of date, please contact us immediately so that we can ensure that it is corrected.

Mystical Earth will endeavor not to collect, use or disclose personal information about anyone under the age of 18 unless we have the consent of a parent or legal guardian.